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FAQ

Registration

Click on “Become a Reseller” and fill up necessary details. Your application will be sent to us for verification and approval.

It's a one stop shop which you can browse products, promotions and etc anytime of the day. 

You will need to be a Reseller and Business owner to be able to apply.

You will need to be a Reseller and Business owner to be able to apply.

You can email to Innovix IMP Team and we will be able to assist you. Email: imp@innovix.com.sg

Owner of the company has to fill in the registration form online otherwise he/she may download the authorization form from our marketplace to authorize his/her employee.

You will still need to register the respective companies in order to purchase online.

You can go to My Account to update/change information.

Yes, you can submit your request for change of billing address at our Innovix Marketplace.

You can maintain your frequent delivery address.

You can inactivate a user anytime under My Account. 

The Owner of the company will be responsible to authorise a user.

Yes, as the Owner of the company, you can assign different access rights to each user and it can be change from time to time.

You may email to Innovix IMP Team and we will assist you. Email: imp@innovix.com.sg

Upon login page, you can send a email for reset of password.

You can send an enquiry at the our Marketplace under Contact us. 

Yes, you can chat with your dedicated Innovix Salesperson.

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